Detalhe da Oferta:
About the Job: CICIOSO Boutique Hotel is a 15 rooms accommodation unit in the historical city centre of Évora. The hotel is a beautifully refurbished old manor, perfect for guests that seek quality, comfort and a convenient location, in a casual and cosy atmosphere.
Service will include the following responsibilities:
• Set up the dining room for breakfast service & ensure the buffet layout is appealing and replenish stocks as necessary. Assist with clearing up after breakfast.
• Greet patrons, make F&B recommendations, answer questions and share any additional information with customers on the day’s options. Record on register and orientate
• Offer service at breakfast time in the hotel dining room and take food and beverage orders via the snack bar. Deliver food to guests when needed and regularly tend to patrons’ needs throughout their visit.
• Elevate the dining experience for guests through friendly and quality service, serving the guests in a kind, timely, and efficient manner
• Ensure two-way communication with the Kitchen for service to be effective
• Process invoices any “orders” for extras and charge the expense to the customer’s account for check-out
• Forward suggestions, complaints and compliments from customers to the Kitchen and Management
• Relieve Front Desk when needed: Responsible for greeting & welcoming guests. Assigning rooms and providing keys/codes. Assisting with or organizing assistance with luggage if necessary. Taking\handling staff requests. Managing check-ins and check-outs, guest accounts, collecting payments.
• Flexible for work shifts as required
We look for candidates with the following qualifications and profile:
• Previous service experience in a hotel or restaurant (2 years plus)
• A formal qualification in Tourism or Hospitality would be advantageous
• Effective communication skills (English and Portuguese are essential)
• The ability to work under pressure
• Having a team spirit with a hands-on, reliable and resourceful approach
We would love you to apply by sending an updated CV/Resume to email:
tessa.deighton@cicioso.com